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General Questions

Can I send you pictures of my fur baby?

We love hearing from you. ❤️ Please send us any fun pictures you have of your fur baby. We'd love to feature them on our social media. If you have Before-After pictures, we'd love to see these too. Thank you for supporting us! 🙏

Do you have a phone number?

No. Sorry, at this time, we are directing all customer service inquiries through our email ticket system. Please Submit a Request if you have a question or issue with your order. Thank you!

Do you have any discounts available?

Yes! You can signup for our newsletter and get a 15% off coupon for your first order, a free recipe e-book, and special discounts. Sign up at

What is your Happiness Guarantee?

If at any time, you or your pet are not happy with our product, we will give you a 100% refund, no questions asked. We take our Happiness Guarantee very seriously!

Where to find?

Our products are available on Amazon, Walmart, Chewy, Petco, and our own website We have a 100% happiness guarantee if you'd like to try it out. If you or the fur baby aren't happy we'll give you a full refund, no questions aske


We are a small business located in Los Angeles, California, so our headquarters (aka home-office is here in Los Angeles). We don't actually ship any products ourselves since we're selling our products on Amazon and our own website. Instead, we use Am

Amazon Subscription Cancellation

While we cannot get your subscription canceled through our system, below is a detailed instruction on how you can cancel your subscription with us. On the Amazon website, please follow the steps to successfully cancel your subscription. As soon as th