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General Questions

Can I send you pictures of my fur baby?

We love hearing from you. ❤️ Please send us any fun pictures you have of your fur baby. We'd love to feature them on our social media. If you have Before-After pictures, we'd love to see these too. Thank you for supporting us! 🙏

Do you have a phone number?

No. Sorry, at this time, we are directing all customer service inquiries through our email ticket system. Please Submit a Request if you have a question or issue with your order. Thank you!

Do you have any discounts available?

Yes! You can signup for our newsletter and get a 15% off coupon for your first order, a free recipe e-book, and special discounts. Sign up at http://www.vplinfo.com

What is your Happiness Guarantee?

If at any time, you or your pet are not happy with our product, we will give you a 100% refund, no questions asked. We take our Happiness Guarantee very seriously!